Bastards!
Which is an unfair epithet. There is nothing basically wrong with being born out of wedlock. I really shouldn't paint those people with the same brush I use for the incompetent, bungling, bureaucratic jerks that are "The new ATT".
First of all, they couldn't even hook up my new phone correctly. I honestly wasn't asking for all that much - just a single phone line. I wasn't even insisting that the connection from the junction box to my apartment had to be working. All I wanted was a phone line from the street to the building.
I had to call a repair technician just to get that.
By contrast, as soon as I got the DSL modem unpacked and plugged in, the Sonic.net connection was there, and solidly right in the middle of the advertised speed range. This being a day before they were supposed to be hooked up.
Tonight I got back to the HoD, plugged my stuff back in and found... no connection. A long and involved chat session with a technician finally came to the fact that I have no active DSL service at this point.
What I suspect has happened is that my request for disconnection on the 20th became a request for disconnection by the 20th. In any case, I apparently have to wait until normal hours, and talk to their accounting division, before they'll even consider reconnecting me.
Twits.
First of all, they couldn't even hook up my new phone correctly. I honestly wasn't asking for all that much - just a single phone line. I wasn't even insisting that the connection from the junction box to my apartment had to be working. All I wanted was a phone line from the street to the building.
I had to call a repair technician just to get that.
By contrast, as soon as I got the DSL modem unpacked and plugged in, the Sonic.net connection was there, and solidly right in the middle of the advertised speed range. This being a day before they were supposed to be hooked up.
Tonight I got back to the HoD, plugged my stuff back in and found... no connection. A long and involved chat session with a technician finally came to the fact that I have no active DSL service at this point.
What I suspect has happened is that my request for disconnection on the 20th became a request for disconnection by the 20th. In any case, I apparently have to wait until normal hours, and talk to their accounting division, before they'll even consider reconnecting me.
Twits.